Want to earn more and work less? Register for the free CNBC Make It: Your Money virtual event on Dec. "This lawsuit involves a practice we changed three years ago and is without merit - all of the customer tips at issue were already paid to drivers as part of a settlement last year with the FTC." "Nothing is more important to us than customer trust," Maria Boschetti, an Amazon spokesperson, tells CNBC Make It in an emailed statement. He is seeking those civil penalties in addition to a court order to prevent Amazon from returning to the practice. Attorney General Karl Racine, who brought the new lawsuit, said in a statement. Amazon paid a $61.7 million fine to settle the FTC claim, which the agency would pass onto drivers.īut Amazon has "thus far escaped appropriate accountability, including any civil penalties, for consumer harm," D.C. The complaint alleged that Amazon changed its payment policies in 2016 in a way that meant drivers earned less than 100% of their tips. The suit cites a Federal Trade Commission complaint issued in 2021. The announcement comes just as news broke that Amazon is being sued by the District of Columbia for allegedly stealing driver tips. The company says it's celebrating the hard work drivers do and how they've helped the company deliver 15 billion packages since 1994, building community with customers along the way. The five drivers who receive the most thank yous will also receive a $10,000 bonus, plus $10,000 donated to the charity of their choice.
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